10 Knowledge Management Strategies That Will Unlock Your Team’s Brainpower
Is your team constantly reinventing the wheel? It might be time to build a smarter way to share what you already know. Every small business runs on shared knowledge. How things work, what’s been tried, and what actually delivers. But when that knowledge isn’t documented, mistakes repeat, and progress slows. Inefficient knowledge sharing impacts businesses […]
FreePBX Zero-Day Exploit: What Happened, How to Respond, and Why Cloud VoIP Is the Safer Choice
In August 2025, a critical zero-day vulnerability was discovered in FreePBX, the open-source VoIP platform used by thousands of organizations worldwide. Attackers exploited a flaw in the system’s web interface to gain remote access without authentication, allowing them to execute arbitrary commands and potentially pivot into other parts of the network. The vulnerability was severe […]
The 5 Symptoms of Bad IT That Are Plaguing Your Business
Welcome to the Compass Lane technology clinic, where we diagnose and treat the ailments that are slowing down your business. Just like a patient ignoring early symptoms can lead to severe health issues, ignoring signs of inadequate IT support is detrimental to the health of your business the longer you procrastinate solving the root causes! Join us as we examine […]
From Offer Letter to First Login: How IT Makes New Hire Setup Easy
There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It’s awkward, overwhelming, and not the welcome anyone hopes for. According to Gallup, only 12% of employees strongly feel that their […]
St. Paul Cyberattack: Why Cybersecurity Frameworks Are Essential for Public Trust
The recent cyberattack on the City of St. Paul, Minnesota has sent shockwaves through the public sector. With critical systems compromised, the city was forced to call in both the FBI and the Minnesota National Guard to contain the breach and begin recovery efforts. This incident is a stark reminder that municipalities—regardless of size—are increasingly […]
Save Time and Money by Automating Workflows with Power Automate
Let’s be honest, operating a small or medium-sized business requires wearing multiple hats. From chasing approvals to manually updating spreadsheets, it’s easy for your team to get stuck doing time-consuming tasks that drag down productivity. That’s where smart IT solutions come in, and one of the most effective tools available today is Microsoft Power Automate. […]
Building a Smart Data Retention Policy: What Your Small Business Needs to Keep (and Delete)
Does it ever seem like your small business is overwhelmed with data? This is a very common phenomenon. The digital world has transformed how small businesses operate. We now have an overwhelming volume of information to manage employee records, contracts, logs, financial statements, not to mention customer emails and backups. A study by PR Newswire […]
Securing Your Supply Chain: Practical Cybersecurity Steps for Small Businesses
Picture this: your business’s front door is locked tight, alarm systems are humming, and firewalls are up, but someone sneaks in through the back door, via a trusted vendor. Sound like a nightmare? It’s happening more often than you think. Cybercriminals aren’t always hacking directly into your systems anymore. Instead, they exploit the vulnerabilities in […]
Northwest Radiologists Data Breach: What Washington Residents Need to Know
In early 2025, Northwest Radiologists, a medical imaging provider serving communities across Washington state, reported a significant data breach that may have exposed sensitive personal and medical information of thousands of patients. This incident is a wake-up call about the importance of data privacy and the evolving legal landscape in Washington. What Happened? While full details […]
A Small Business Guide to Implementing Multi-Factor Authentication (MFA)
Have you ever wondered how vulnerable your business is to cyberattacks? According to recent reports, nearly 43% of cyberattacks target small businesses, often exploiting weak security measures. One of the most overlooked yet highly effective ways to protect your company is through Multi-Factor Authentication (MFA). This extra layer of security makes it significantly harder for […]